LG Business Cloud enables customers to establish a highly secure common point of access for their LG digital signage devices using a straightforward, one-time sign-up process. User privilege, access control and single sign-on (SSO), license management, site and location structure are all designed to be easy to use yet flexible for the largest deployment.

“LG has long been a leader in providing intuitive, scalable software and platform solutions to help integrators and their customers remotely monitor and manage digital signage networks as well as distribute and customize content,” said LG Business Solutions USA Senior Vice President Michael Kosla. “Now, the launch of the LG Business Cloud puts all the tools they need to manage these services in one place, with clear value propositions and a consolidated platform experience.”

Kosla added that the company’s focus on software and services, which supports LG’s global transformation into a Smart Life Solutions company beyond a hardware manufacturer, provides significant benefits to commercial display customers. The LG Business Cloud is a multi-service SaaS cloud platform that provides integrators and business owners simple access to the powerful capabilities of LG ConnectedCare, LG Pro:Centric Cloud, LG Pro:Centric Stay and LG SuperSign Cloud. By eliminating the need to install and manage on-site servers and software running on the servers, each service helps businesses further reduce up-front costs and long-term maintenance requirements.

LG SuperSign Cloud

LG SuperSign Cloud is a powerful content management system (CMS) designed to boost a retailer’s digital signage campaigns by providing “anywhere, anytime” control of content, remote control of individual displays or the entire network of displays to set on/off scheduling and make real-time changes to content. The software enables easy uploading and distribution of content as well as expert-level editing tools, including music selection.

SuperSign Cloud users can also enhance their content creation using third-party design templates, digital art, and even live on-screen presentation of social media feeds. For example, the specialized DSmenu service allows users to easily create digital menu boards, while PosterMyWall helps users design eye-catching promotional materials — each offering incredible value to retail and food establishments that require frequent updates. The ArtPlayer service grants access to an array of digital art, while Screenfeed enables companies to simply and cleanly display Instagram feeds through digital signage. Wantreez Music provides expertly curated playlists that harmonize with on-screen content to elevate ambiance in a variety of settings.

LG Pro:Centric Stay

With the new LG Pro:Centric Stay platform, LG offers short-term rental property managers and owners a powerful cloud-based TV content distribution and management solution, using powerful tools to create personalized guest experiences for on-premise TVs. The platform makes these powerful capabilities available to virtually any size short-term rental hosts to multinational ”staycation” businesses. It’s easy to create welcome pages, local guides and custom content through Pro:Centric’s familiar drag-and-drop interface that includes widgets such as weather, maps, flight information and more.

LG ConnectedCare

LG ConnectedCare is a network manager’s best friend, offering extremely powerful tools to ensure consistent operation of the entire network of displays regardless of deployment size or variety of displays. This is an active monitoring service that automatically sends alert emails to preset recipients for more than 20 common operations errors, and enables remote adjustments to resolve issues and fine tune device settings.

The main selling point is the ability to eliminate or greatly reduce screen down time, which can directly affect a property’s revenue and customer satisfaction. Furthermore, the ability to manage multiple devices at once reduces labor time and boosts efficiency when enacting changes or updates.

“Each of these cloud-based services provides high-value functions, efficiency gains and up-front cost savings to help businesses maximize guest experiences, revenues and communication opportunities,” Kosla said. “With the new consolidated user experience unveiled at InfoComm, the LG Business Cloud can be a game-changer for commercial integrators and their customers.”

For more information on LG Business Cloud and LG at InfoComm 2024, click here.

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Over 431,000 companies globally use data visualization tools like Microsoft Power BI and Tableau to transform complex information into clear, actionable insights. In high-performance operations, the modern enterprise needs to do more than aggregate and analyze data – they must model it in prescriptive ways.

“Data visualization across all levels, from leadership to the central control room and frontline operations, is crucial for modern companies to achieve growth and profitability. Userful is leading the way in helping leading datametrics platforms, like PowerBI, Tableau, Epic, ServiceNow and others to realize data visualization centrally and the front lines, “ said John Marshall, CEO of Userful.

Enhanced Features & Capabilities:

• Seamless Integration, Authentication & Secure Data Distribution: Integrates with platforms like Power BI, Tableau, Epic, SAP, Siemens, and ServiceNow. Aggregates dashboards as pixels for secure data, using role-based permissions, secure networks, and Microsoft Azure AD for authentication.
• Centralized Management & Real-Time Insights: Centralized management and distribution of global real-time visualizations. Enhances teamwork with dynamic data access for multiple users.
• Operational Flexibility, Effectiveness & Customization: Supports emergency notifications, operational signage, control rooms, and dynamic report sharing with drag-and-drop functionality. Scalable and customizable data visualization solutions tailored to specific needs.

Userful is Transforming Multiple Industries 

This industry-leading solution revolutionizes data operations and IT infrastructure across a variety of sectors. Manufacturers have streamlined production monitoring for improved efficiency and risk management, while healthcare providers have gained access to critical data like admission, discharge and transfer (ADT) and departmental wait times to elevate patient care.

Userful’s Trends data dashboards solution revolutionizes the enterprise market by unifying data from multiple sources and breaking down data silos. It enables real-time interaction with information through Soft KVM and offers organizations a secure, holistic view of business performance.

Userful will showcase its data dashboards solution at InfoComm 2024 in the Sony and PixelFLEX booths. Or to learn more about Userful’s data visualization integration with data dashboards, visit the website here.

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SAP Exposure Management came as a result of an analysis conducted by the XM Cyber team, in collaboration with our SAP customers, focused on how attackers could target and compromise the SAP environment. From this research, XM Cyber identified multiple attack techniques, all specific to SAP environments. These techniques are exploited in the wild and represent a real risk to business operation continuity and are focused on recent versions of SAP actively in use by enterprises. Beyond these specific attack techniques, SAP environments are also often compromised by regular hygiene issues, such as misconfigurations and credential abuse, which form attack paths. Together, this ability to prioritize the most potentially damaging attack paths, enhanced with specific SAP attack techniques, enables Security and IT teams to better protect their business-critical assets.

The XM Cyber Continuous Exposure Management platform further provides security and IT teams with the detailed guidance needed to address the risks before an attack. By extending XM Cyber’s industry-leading XM Attack Graph Analysis to SAP, organizations can now visualize risks to their SAP deployments and their entire hybrid environment and intelligently prioritize remediation based on potential impact to these business critical assets. This unified view drives efficiency and efficacy for Security and IT teams.

Key benefits of XM Cyber’s SAP Exposure Management include:

• Continuous Exposure Identification: XM Cyber identifies and prioritizes exposures in SAP ERP systems.
• Attack Graph Analysis: By mapping attack paths and identifying exposures targeting SAP systems, XM Cyber’s platform provides organizations with comprehensive visibility into potential attack vectors and to analyze impact and identify choke points for efficient remediation of risk.
• Continuous Monitoring and Optimization: XM Cyber’s platform offers continuous monitoring, allowing organizations to adapt their security posture dynamically and stay ahead of evolving cyber threats targeting SAP systems.
• Guided Remediation: XM Cyber delivers guidance into patching, alternative remediation options, and system hardening to provide the most effective remediation.

“SAP is how businesses get things done,” said Boaz Gorodissky, CTO and Co-Founder at XM Cyber. “If your SAP environment is compromised, you lose control of your data and you lose the ability to generate revenue. It’s why XM Cyber prioritized addressing the attack techniques that target SAP environments.”

XM Cyber’s SAP attack technique mitigation gives security teams the visibility required to quantify risk to their production systems. By identifying these critical vulnerabilities and attack vectors, XM Cyber is equipping organizations with the knowledge and tools necessary to fortify their SAP environments against these emerging threats.

To learn more about SAP Exposure Management, visit the website here.

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Cisco has introduced its initial innovative integrations with Splunk, a company owned by Cisco. These collaborations merge their top-notch observability technologies to expedite full-stack observability for enterprises, helping customers in providing more efficient and secure digital experiences. Throughout this journey of full-stack observability, organizations can achieve unified visibility across any environment, whether on-premises, hybrid, or multi-cloud, and across any stack. This enables them to utilize potent real-time analytics for faster, more precise detection, investigation, and response.

The post Unified Observability Experiences Offer Customers Cohesive Experiences appeared first on Digital IT News.

Developed by working with both AWS and Pega, SoftServe’s Master Key is designed to enable clients using both companies to connect any existing Pega applications to AWS AI and ML services or other AWS solutions. Combining Pega’s workflow automation with AWS analytics and AI services automates the steps an employee typically takes to validate information as more companies move their data to AWS.

“This ‘Master Key’ is the first step to combine AWS’ and Pega’s capabilities, doubling the methods of automation and AI functionalities available to all users,” said Todd Lenox, SoftServe’s SVP of Global Alliances & Partnerships. “The key allows users to automate even more internal work, freeing additional time to focus on paramount and rewarding tasks, as well as improve the accuracy and quality of their work by accessing a breadth of specialized AI services. As the first marketplace solution available to bridge this innovation between AWS and Pega, it has the potential to generate significantly more ROI for their customers.”

Companies using Pega to create personalized customer experiences, improve productivity, simplify regulatory compliance, and accelerate revenue growth through workflow automation can achieve more using SoftServe’s Master Key to connect insights generated within their AWS environment into their existing Pega application workflows. The key essentially allows Pega developers without AWS integration expertise to securely connect their applications to a large catalog of AWS services using the AWS Signature Version 4 standard, empowering Pega application users to complete more work in less time and with fewer errors.

“Enabling our customers to more easily integrate Pega into their AWS services creates tremendous opportunity for cross-platform value creation,” said Judy Buchholz, senior vice president, global partner ecosystems at Pegasystems. “Imagine seeing a potentially significant increase in automation and business processes. This – or any result gained from improved automation – could translate into more capacity to engage with customers, deepen AI knowledge and skills, or handle other critical priorities and strategic initiatives. SoftServe’s Master Key creates a potent combination for doing more impactful work.”

As one of the inaugural AWS Partners to achieve the AWS Generative AI Competency, SoftServe adds another layer of expertise for clients to effectively use and harness the benefits of connecting automation and AI functionalities from both platforms.

SoftServe’s Master Key solution accelerator will be available via the AWS Marketplace and Pega Marketplace at the start of PegaWorld iNspire 2024, happening June 9-11 in Las Vegas. To learn more about SoftServe’s Master Key solution accelerator, visit the webpage here.

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The following are some key findings of the 2024 US OEM EV App Report:

• App connectivity focused: Although the percentage of EV owners who experienced a connection problem (38%) is flat year over year, the experience between non-Tesla and Tesla owners is more revealing. While 40% of non-Tesla EV owners say they experienced a connection problem—down from 44% a year ago—35% of Tesla owners say they experienced a connection-related problem—up from 30% in 2023 and 20% in 2022. This problematic trend may suggest that increasing app usage is straining Tesla’s app network capacity.
• Feature driven: The report shows that top-performing brands are addressing the needs and features desired by owners, such as the ability to accurately monitor an active charge; set charging preferences (e.g., maximum state of charge, charging schedules, departure timers); and plug and charge integration for an enhanced public charging experience. Of the 25 most common app features, 20 are cited as desirable by more than 70% of EV owners, with all but one charging-related feature having higher desirability than in previous years.
• Continuing effect on EV shoppers: Nearly two-thirds (62%) of Tesla owners say availability of a smartphone app had at least a moderate effect on their purchase decision, up from 59% in 2023. Among non-Tesla owners, only 34% say a smartphone app had at least a moderate effect on their purchase decision. Furthermore, 21% of Tesla owners say it had a major effect vs. just 8% among non-Tesla EV owners. This suggests that OEMs must do a better job of communicating the availability and feature content of their smartphone apps to help attract interested EV shoppers.
• Dealership effect on satisfaction: Nearly three-fourths (72%) of EV owners say they received some type of assistance from the dealership with the app, an increase of 2 percentage points from 2023. Nearly 88% of premium brand owners (excluding Tesla) say they received dealership support vs. 74% of mass market EV owners. Owners who received assistance from their dealership are more likely to use the app and to be satisfied with it than those who did not.

“The overall experience and performance of electric vehicle mobile apps has improved year over year, as manufacturers continue to identify areas of opportunity, including feature contenting, usability and overall connectivity,” said Jason Norton, director of benchmark consulting at J.D. Power. “However, a continued focus on the specific needs of EV owners is needed to further improve the user experience and trust.”

Report Rankings

Tesla ranks highest overall and highest in the premium brand segment of EV mobile apps, with a score of 847 (on a 1,000-point scale). Mercedes me connect(843) ranks second and My BMW (834) ranks third.

MyHyundai with Bluelink ranks highest in the mass market segment of EV mobile apps, with a score of 835. Kia Access(829) ranks second and FordPass (810) ranks third.

The 2024 US OEM EV App Report, now in its fourth year, gauges EV owners’ experience with their brand’s mobile app. Insights are derived from surveying EV owners and an assessment of the most relevant EV mobile apps. Results are based on a standardized assessment approach relying on more than 350 best practices for vehicle apps that include more than 70 EV-specific attributes.

The report includes apps from the top 25 award-eligible brands that sell EVs in the United States; 10 profiled EV brands in China; and nine profiled EV brands in Europe. Additionally, almost 1,300 EV owners in the United States were surveyed in April-May 2024 to gather insights on app usage; feature desirability; and app overall execution for the 2024 report.

For more information about the 2024 US OEM EV App Report, visit the website here.

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In an era where space domain security is critical, the United States seeks to maintain peace, stability, and accessibility in outer space. The U.S. Space Force (USSF) emphasizes the importance of spacepower to safeguard freedoms across various domains. GuardianSat’s integration into the SDA TAP LAB underscores its pivotal role in supporting these efforts.

The SDA TAP LAB focuses on rapidly integrating innovative applications to close gaps in space domain awareness and response capabilities. GuardianSat joins the Apollo Accelerator program, gaining access to invaluable resources including expert mentorship, a dedicated cloud environment, and critical operational data. This initiative supports projects aimed at mitigating both direct ascent and co-orbital anti-satellite threats among other challenges.

By participating in the SDA TAP LAB, GuardianSat will enhance its capabilities in detecting and mitigating threats to space assets. This collaboration allows for direct interaction with space operators and other stakeholders, fostering a deeper understanding of the operational landscape and enhancing the development of targeted solutions. The program culminates in a Demo Day, showcasing the collaborative efforts of all participants in a fully integrated system demonstration.

Leveraging the proven experience of Mr. David Fondacaro, Advisory Board Chair at GuardianSat and a seasoned contracting officer for special operations rapid acquisition, GuardianSat is poised to accelerate technology deployment to address the most pressing capability gaps identified by the SDA.”Our team is uniquely equipped to utilize our robust in-service rapid contracting experience along with our innovative space domain awareness capabilities in this critical real-world initiative,” said Mr. Fondacaro. “I am eager to lead this endeavor in collaboration with the Space Force, demonstrating our advancements in orbital overwatch and applying my extensive experience in managing government focus and priority programs.”

As GuardianSat advances through the SDA TAP LAB, it is poised to become a cornerstone in the architecture of global space security. The project’s innovative approach and the collaborative environment of the TAP LAB are not just enhancing current capabilities but are also paving the way for future innovations that will protect space assets and ensure the stability of space operations globally. With this pivotal role, GuardianSat is committed to delivering solutions that are not only reactive but also proactive in shaping a secure space environment for generations to come.

To learn more about GuardianSat acceptance into Elite SDA TAP LAB enhancing space domain security at the website here.

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Wunderkind unveiled the AI-driven Autonomous Marketing Platform and introduced Studio, its platform’s first application. Studio offers self-service tools to streamline the creative workflow for both marketers and service teams.

Wunderkind’s Autonomous Marketing Platform streamlines the entire marketing build, report, and optimization process leveraging the power of AI. Through the analysis of trillions of behavioral data points, the platform uncovers valuable insights, facilitating the creation and execution of strategies that drive undeniable performance. The Wunderkind platform delivers on marketing use cases such as making actionable data available through identity, leveraging AI to deliver omnichannel experiences, measuring insights, and integrating with the broader martech ecosystem.

The Autonomous Marketing Platform is underpinned by the Wunderkind Identity Network, a proprietary Identity graph which recognizes over 9 billion consumer devices, 1 billion opted-in consumer profiles and observes 2 trillion events per year. This allows Wunderkind to identify up to 50% more consumer profiles than leading email service providers (ESPs), enabling its AI-powered marketing engine to deliver significantly more personalized, 1:1 emails and text messages to drive ROI.

Studio, the First Application in the Platform Roadmap

As the critical marketing infrastructure for more than 700 brands and retailers, Wunderkind’s Studio streamlines the design process to create best-in-class brand experiences for the entire creative process. Studio provides the ability to make real-time creative edits to experiences, which is improving the time to build and launch campaigns by over 50% for Wunderkind clients. Generative AI capabilities in Studio empower marketers to quickly optimize their messaging, ensuring optimal conversions based on Wunderkind’s observation across trillions of consumer interactions.

Studio represents a watershed moment for Wunderkind and marks a significant evolution in its AI-driven product vision, which centers on providing adaptive learning and decisioning to proactively elevate marketing performance. Wunderkind’s roadmap includes additional AI-powered applications to further optimize the creation of bespoke customer experiences, robust audience development and deep analytics on engagement and revenue attribution.

This investment in the platform and its connected applications complements Wunderkind’s award-winning managed service offering, which delivers more than $5 billion in guaranteed revenue every year for brands such as Uniqlo, CaseMate, Clarks and Omni Hotels. Wunderkind has proven to deliver more than 25% of total digital revenue for many clients.

“Our Autonomous Marketing Platform brings the full potential of our proprietary data and best practices to scale through AI,” noted Bill Ingram, CEO at Wunderkind. “Studio significantly reduces the time spent on building marketing creatives and elevating outstanding performance. I’m confident that Wunderkind’s continued investments in AI allow us to deliver dynamic consumer experiences which drive revenue while guiding brands through massive industry changes.”

Molly Delp, VP, E-commerce and Digital Marketing at True Botanicals, shares the brand’s excitement for the new launches. “We love Wunderkind because it’s a managed service that lets us focus on our day-to-day while their professional services team delivers the engagement and eCommerce revenue lift we need. The launch of Studio brings speed and agility to our revenue strategy.” Wunderkind professional services teams are actively servicing requests in the application with it rolling out to all client accounts soon.

Wunderkind invites you to join their public roadmap virtual event on June 26th outlining more about the Autonomous Marketing Platform and other forthcoming applications.

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Leostream has revealed its plans to broaden its range of solutions by partnering with Amazon to incorporate and distribute NICE DCV, Amazon’s cutting-edge remote display and streaming protocol, as part of Leostream’s product lineup. This advanced DCV protocol is specifically designed for environments demanding high-performance graphics, suitable for deployment on Amazon Elastic Compute Cloud (Amazon EC2), Amazon WorkSpaces Core, and any other on-premises or cloud environment supported by Leostream.

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