AI – Digital IT News https://digitalitnews.com IT news, trends and viewpoints for a digital world Wed, 12 Jun 2024 15:32:41 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.15 Planning Ensures AI Adoption Delivers Real Value Lucidworks Finds https://digitalitnews.com/planning-ensures-ai-adoption-delivers-real-value-lucidworks-finds/ Tue, 11 Jun 2024 15:00:09 +0000 https://digitalitnews.com/?p=11075 Lucidworks published the findings of its second annual Generative AI Global Benchmark Study, the largest ongoing study of its kind worldwide. The survey gathered insights from business leaders in North America, EMEA, and the APAC region who are actively engaged in generative AI initiatives. The report examines critical areas of investment in generative AI and [...]

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Lucidworks published the findings of its second annual Generative AI Global Benchmark Study, the largest ongoing study of its kind worldwide. The survey gathered insights from business leaders in North America, EMEA, and the APAC region who are actively engaged in generative AI initiatives. The report examines critical areas of investment in generative AI and tracks the progress organizations are making in adopting this technology.

Flattened Spending Points to More Thoughtful Planning 

Generative AI’s explosive growth is cooling as businesses face cost and security hurdles. Global AI spending plans are down sharply, with only 63% planning increases (vs. 93% last year). USA-based organizations remain above average with 69% planning to increase AI spend. While investment remains high, more companies are prioritizing thoughtful planning to balance the potential of this new technology with managing risks and costs. 

Deployment Delays Stall ROI 

Despite initial hype, slow deployment and low success rates are commonplace, with only 25% of planned projects fully implemented. This lag is stalling anticipated ROI, with 42% of companies yet to see a significant benefit from generative AI initiatives. Tech and retail sectors stand out with higher deployment and realized gains, but overall, most industries are slow to move beyond the pilot phase.

Implementation Costs Raise Alarms

Security remains a top concern for business leaders, but cost worries have surged 14x in the past year. Additionally, concerns around response accuracy have risen 5x, likely due to issues with hallucinations. This highlights the need for careful large language model selection to balance cost and ensure accurate, secure results.

Practical Applications Are First to Deployment

Businesses are using generative AI to establish clear guidelines for AI use (governance) and automate tasks like generating first drafts of code (reducing G&A costs). This trend is driven by concerns around data privacy, security, and skyrocketing implementation costs. Qualitative applications like generating FAQs are seeing success, but more complex quantitative applications like fraud detection in financial services or predictive maintenance in manufacturing are lagging behind. The ability to analyze unstructured data and generate actionable insights holds the greatest potential for generative AI’s future value.

“The initial wave of enthusiasm for generative AI is being met with a more strategic approach,” said Mike Sinoway, CEO, Lucidworks. “Businesses are recognizing the potential of this technology, but they’re also cautious about the risks and costs. This is reflected in the flattened spending, which suggests a shift toward more thoughtful planning. This planning ensures AI adoption delivers real value, balancing the need to stay competitive with managing costs and potential risks.”

The 2024 benchmark study also includes the following findings:

  • Across all organizations, 36% of leaders plan to keep spending flat, compared to only 6% in last year’s survey
  • ​​Only 49% of Chinese leaders plan to increase AI spending in 2024, a massive drop from 100% in 2023
  • Close to 70% of financial services companies plan to increase spending over the next 12 months, followed closely by tech at 68% and B2C retail at 64%
  • Roughly 20% of companies report significant delays during deployment with only one in five planned revenue and growth initiatives and one in eight OpEx cost reduction initiatives implemented
  • Retailers have some of the highest concerns around cost (63%), likely due to the required responsiveness and high number of customer queries
  • Nearly eight in 10 companies use commercial LLMs and 21% have opted for open source only 
  • A third of business leaders feel like they’re falling behind competitors despite almost everyone struggling to implement this new technology

Download the complete 2024 Generative AI Global Benchmark Study here to learn industry trends, top concerns, best practices and planning insights.

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Cirata Data Migrator 2.5 Integrates with the Databricks Unity Catalog https://digitalitnews.com/cirata-data-migrator-2-5-integrates-with-the-databricks-unity-catalog/ Fri, 07 Jun 2024 15:00:25 +0000 https://digitalitnews.com/?p=11045 Cirata announced the launch of Cirata Data Migrator 2.5, now featuring native integration with Databricks Unity Catalog. This enhancement deepens the Cirata and Databricks partnership, centralizing data governance and access control to streamline data operations and accelerate time-to-value for enterprises. Databricks Unity Catalog delivers a unified governance layer for data and artificial intelligence (AI) within [...]

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Cirata announced the launch of Cirata Data Migrator 2.5, now featuring native integration with Databricks Unity Catalog. This enhancement deepens the Cirata and Databricks partnership, centralizing data governance and access control to streamline data operations and accelerate time-to-value for enterprises.

Databricks Unity Catalog delivers a unified governance layer for data and artificial intelligence (AI) within the Databricks Data Intelligence Platform. Using Unity Catalog enables organizations to seamlessly govern their structured and unstructured data, machine learning modules, notebooks, dashboards and files on any cloud or platform.

By integrating with Databricks Unity Catalog, Cirata Data Migrator unlocks the ability to execute analytics jobs as soon as possible or to modernize data in the cloud. With the ability to support Databricks Unity Catalog’s functionality for stronger data operations, access control, accessibility and search, Cirata Data Migrator automates large-scale transfer of data and metadata from existing data lakes to cloud storage and database targets, even while changes are being made by the application at the source. Using Cirata Data Migrator 2.5, users can now select the Databricks agent and define the use of Unity Catalog with Databricks SQL Warehouse. This helps data science and engineering teams maximize the value of their entire data estate while benefiting from their choice of metadata technology in Databricks.

“As a long-standing partner, Cirata has helped many customers in their legacy Hadoop to Databricks migrations,” said Siva Abbaraju, Go-to-Market Leader, Migrations, Databricks. “Now, the seamless integration of Cirata Data Migrator with Unity Catalog enables enterprises to capitalize on our Data and AI capabilities to drive productivity and accelerate their business value.”

“Cirata is excited by the customer benefits that come from native integration with the Databricks Unity Catalog,” said Paul Scott-Murphy, Chief Technology Officer, Cirata. “By unlocking a critical benefit for our customers, we are furthering the adoption of data analytics, AI and ML and empowering data teams to drive more meaningful data insights and outcomes.”

This expanded Cirata-Databricks partnership builds on previous product integrations between the two companies. In 2021, the companies partnered to automate metadata and data migration capabilities to Databricks and Delta Lake on Databricks, respectively. With data available for immediate use, the integration eliminated the need to construct and maintain data pipelines to transform, filter and adjust data, along with the significant up-front planning and staging.

Cirata Data Migrator is a fully automated solution that automates Hadoop data transfer and integration and moves on-premises HDFS data, Hive metadata, local filesystem, or cloud data sources to any cloud or on-premises environment, even while those datasets are under active change. Cirata Data Migrator requires zero changes to applications or business operations and moves data of any scale without production system downtime, business disruption, and with zero risk of data loss.

Cirata Data Migrator 2.5 is available now with native integration with the Databricks Unity Catalog. For more information, join Cirata for the upcoming webinar, “Accelerate Hadoop Migration to Databricks,” here.

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MDR Service Launched by Darktrace to Bolster Security Operations https://digitalitnews.com/mdr-service-launched-by-darktrace-to-bolster-security-operations/ Thu, 06 Jun 2024 19:00:42 +0000 https://digitalitnews.com/?p=11038 Darktrace has introduced its new service, Darktrace Managed Detection & Response (MDR). This service integrates its top-tier detection and response capabilities across the enterprise with the expertise of its global analyst team. This combination enhances internal security teams with AI-driven threat containment and expert alert management within Darktrace environments, enabling them to allocate resources to [...]

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Darktrace has introduced its new service, Darktrace Managed Detection & Response (MDR). This service integrates its top-tier detection and response capabilities across the enterprise with the expertise of its global analyst team. This combination enhances internal security teams with AI-driven threat containment and expert alert management within Darktrace environments, enabling them to allocate resources to more strategic security initiatives, such as enhancing cyber resilience.

Over 40% of security leaders cite enhancing and optimizing technology and processes in the security operations center (SOC) as a top priority for improving defenses against the rise of AI powered threats according to the Darktrace State of AI Cybersecurity 2024 report. As a leader in applying AI to the challenge of cybersecurity, Darktrace has transformed security operations for thousands of customers for more than a decade. Building upon this expertise Darktrace introduced its MDR service in March 2024, empowering customers to maximize the benefits of effective human-AI collaboration. The service offers customers expanded hands-on analyst support with 24/7 managed detection and response, featuring SOC investigation and action on Darktrace alerts, across network, cloud, operational technology (OT), endpoints and software-as-a-service (SaaS) applications.

With MDR, Darktrace’s SOC team will monitor customer environments for high priority alerts indicative of an attack, conduct investigations to alert customers of potentially severe incidents and begin initial triage with human engagement on the AI’s actions. The SOC will carefully review the response measures the autonomous AI has taken and subsequently take proactive steps on behalf of the customer to contain threats, which may include extending or escalating response actions. By doing so, the SOC buys valuable time for internal teams to prepare for engagement while also gathering essential context for effective remediation efforts.

Darktrace’s existing global SOC team comprised of 100+ world-class cybersecurity analysts support the service, offering a breadth of real-time knowledge, threat analysis and containment expertise, and extensive field experience. Darktrace’s SOC offers 24/7 support, utilizing a follow-the-sun model with operations headquartered in the United Kingdom, United States and Singapore, to ensure analysts are available and ready to support around-the-clock.

The service builds upon Darktrace’s leadership and expertise with best-in-class detection and response capabilities. The Darktrace ActiveAI Security Platform utilizes its unique self-learning AI engine to detect known, unknown, and novel threats in real-time and provide an autonomous response to contain active threats without disrupting business operations. However, high-priority threats often require humans to engage and make decisions following the initial containment. Darktrace Managed Detection & Response now enables the Darktrace SOC to immediately step in, conduct the initial triage, and gather context for internal teams, buying them added time to coordinate an effective response to remove the threat. Additional features and benefits of Darktrace Managed Detection & Response include:

  • Expansive coverage across network, cloud, OT, endpoints, or SaaS applications offering one of the broadest vendor MDR services available today.
  • Unlimited access to Darktrace’s analyst team providing 24/7 support for expert assistance during live threat investigations or even day-to-day operations.
  • Semi-annual operational efficiency reports featuring consultancy insight with objectives and recommendations for optimizing and tuning deployments for maximum operational efficiency, and suggestions on improving overall cybersecurity hygiene.
  • Quarterly analyst MDR reviews ensuring deployments are reaching their full potential, with tailored advice on streamlining workflows, model optimization and custom use cases.
  • Regular MDR service reports summarizing all alerts raised as well as those resolved by Darktrace’s SOC for full transparency of service.

 

“As cyberthreats become more sophisticated and frequent, organizations are looking for ways to help improve their security outcomes without adding to their team’s existing workloads,” said Denise Walter, Chief Revenue Officer, Darktrace. “Our AI-powered MDR service gives our customers added peace of mind that a Darktrace human expert is monitoring their environment 24/7 to keep them protected. Darktrace Managed Detection & Response brings not only the power of our technology, but the power of our people directly into our customers’ environments.”

Darktrace Managed Detection & Response is available now to customers using Darktrace DETECT™ and RESPOND™, across Network, Cloud, OT, Endpoints, or SaaS applications. Darktrace partners can re-sell the service, helping to deliver added value for customers with a complementary offering for their existing portfolio.

“At Grove, we are excited to partner with Darktrace to offer their Managed Detection & Response (MDR) service to our clients. This collaboration seamlessly integrates our services and together, Darktrace’s MDR service and our dSOC service, offer unparalleled security through skilled analysis and consistent oversight,” said James Vintin, CEO at Grove Group, a global partner, reseller and distributor focused on defending customers with advanced cybersecurity solutions. “Combining Darktrace’s 24/7 AI-driven threat containment and immediate intervention with Grove’s proactive daily analysis, Indicator of Compromise reports, and continuous customer interaction ensures that potential threats are promptly identified and addressed. Our partnership enhances our clients’ overall security posture and delivers the best of both worlds: immediate and long-term protection against evolving cyber threats.”

To learn more about Darktrace MDR (Managed Detection & Response), visit the website here.

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Arista Etherlink AI Platforms Unveiled https://digitalitnews.com/arista-etherlink-ai-platforms-unveiled/ Thu, 06 Jun 2024 17:00:56 +0000 https://digitalitnews.com/?p=11014 Arista Networks unveiled the Arista Etherlink AI platforms, engineered to provide optimal network performance for the most demanding AI workloads, such as training and inferencing. Powered by new AI-optimized Arista EOS features, the Arista Etherlink AI portfolio supports AI cluster sizes ranging from thousands to 100,000s of XPUs with highly efficient one and 2-tier network topologies that [...]

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Powered by new AI-optimized Arista EOS features, the Arista Etherlink AI portfolio supports AI cluster sizes ranging from thousands to 100,000s of XPUs with highly efficient one and 2-tier network topologies that deliver superior application performance compared to more complex multi-tier networks while offering advanced monitoring capabilities including flow-level visibility.

“The network is core to successful job completion outcomes in AI clusters,” said Alan Weckel, Founder and Technology Analyst for 650 Group. “The Arista Etherlink AI platforms offer customers the ability to have a single 800G end-to-end technology platform across front-end, training, inference, and storage networks. Customers benefit from leveraging the same well-proven Ethernet tooling, security, and expertise they have relied on for decades while easily scaling up for any AI application.”

Arista’s Etherlink AI Platforms

The 7060X6 AI Leaf switch family employs Broadcom Tomahawk 5® silicon, with a capacity of 51.2 Tbps and support for 64 800G or 128 400G Ethernet ports.

The 7800R4 AI Spine is the 4th generation of Arista’s flagship 7800 modular systems. It implements the latest Broadcom Jericho3-AI processors with an AI-optimized packet pipeline and offers non-blocking throughput with the proven virtual output queuing architecture. The 7800R4-AI supports up to 460 Tbps in a single chassis, which corresponds to 576 800G or 1152 400G Ethernet ports.

The 7700R4 AI Distributed Etherlink Switch (DES) supports the largest AI clusters, offering customers massively parallel distributed scheduling and congestion-free traffic spraying based on the Jericho3-AI architecture. The 7700 represents the first in a new series of ultra-scalable, intelligent distributed systems that can deliver the highest consistent throughput for very large AI clusters.

A single-tier network topology with Etherlink platforms can support over 10,000 XPUs. With a 2-tier network, Etherlink can support more than 100,000 XPUs. Minimizing the number of network tiers is essential for optimizing AI application performance, reducing the number of optical transceivers, lowering cost and improving reliability.

All Etherlink switches support the emerging Ultra Ethernet Consortium (UEC) standards, which are expected to provide additional performance benefits when UEC NICs become available in the near future.

“Broadcom is a firm believer in the versatility, performance, and robustness of Ethernet, which makes it the technology of choice for AI workloads,” said Ram Velaga, senior vice president and general manager, Core Switching Group, Broadcom. “By leveraging industry-leading Ethernet chips such as Tomahawk 5 and Jericho3-AI, Arista provides the ideal accelerator-agnostic solution for AI clusters of any shape or size, outperforming proprietary technologies and providing flexible options for fixed, modular, and distributed switching platforms.”

Arista EOS Smart AI Suite

The rich features of Arista EOS and CloudVision complement these new networking-for-AI platforms. The innovative software suite for AI-for-networking, security, segmentation, visibility, and telemetry features brings AI-grade robustness and protection to high-value AI clusters and workloads. For example, Arista EOS’s Smart AI suite of innovative enhancements now integrates with SmartNIC providers to deliver advanced RDMA-aware load balancing and QoS. Arista AI Analyzer powered by Arista AVA™ automates configuration and improves visibility and intelligent performance analysis of AI workloads.

“Arista’s competitive advantage consistently comes down to our rich operating system and broad product portfolio to address AI networks of all sizes,” said Hugh Holbrook, Chief Development Officer, Arista Networks. “Innovative AI-optimized EOS features enable faster deployment, reduce configuration issues and deliver flow-level performance analysis, and improve AI job completion times for any size AI cluster.”

Availability

The 7060X6 is available now. The 7800R4-AI and 7700R4 DES are in customer testing and will be available 2H 2024.

To learn more about the Arista Etherlink AI portfolio, visit the website here.

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Qlik AI Council Warned AI Adoption is a Risky Gamble Without Data Integrity https://digitalitnews.com/qlik-ai-council-warned-ai-adoption-is-a-risky-gamble-without-data-integrity/ Wed, 05 Jun 2024 18:00:44 +0000 https://digitalitnews.com/?p=11012 During Qlik Connect 2024, the Qlik AI Council issued a stern caution to businesses: embracing AI without prioritizing data integrity poses significant risks. In their panel discussion, industry experts underscored that overlooking data quality could result in severe outcomes, such as operational failures, regulatory breaches, and financial setbacks. The Council’s collective message emphasizes the importance [...]

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During Qlik Connect 2024, the Qlik AI Council issued a stern caution to businesses: embracing AI without prioritizing data integrity poses significant risks. In their panel discussion, industry experts underscored that overlooking data quality could result in severe outcomes, such as operational failures, regulatory breaches, and financial setbacks. The Council’s collective message emphasizes the importance of robust data foundations that facilitate efficient, result-oriented, and less risky AI adoption. Ensuring diversity, timeliness, accuracy, security, discoverability, and machine-friendly accessibility of data are vital for the success of AI initiatives.

The Qlik AI Council outlined two primary risks for businesses that fail to prioritize data integrity and analytics foundations in their AI adoption strategies:

  • Slow Adoption and Competitive Lag: Companies that neglect the integrity of their data and analytics foundations will be hesitant to adopt AI, causing them to fall behind their competitors. This delay in AI adoption can result in missed opportunities and a widening gap that becomes increasingly difficult to bridge.
  • Adoption Without Integrity Leads to Crises: Businesses that rush to implement AI without focusing on the caliber and quality of their data risk facing severe consequences. These can include governance issues, regulatory breaches, inefficiencies, and poor decision-making driven by biased or inaccurate data. Such missteps can lead to significant financial losses and reputational damage.

 

Reflecting on the current state of enterprise AI adoption, members of the Qlik AI Council commented:

“Ensuring data integrity is crucial for the responsible deployment of AI. Without accurate, diverse, and secure data, AI systems have a greater propensity to perpetuate biases and lead to significant ethical issues,” noted Dr. Rumman Chowdhury, a leading expert in ethical AI development. “Transparency, fairness, and accountability must be embedded at every stage of AI development to build trust and ensure the technology benefits all users.”

“Generative AI has the potential to revolutionize industries and drive competitiveness, but its benefits hinge on maintaining public trust,” emphasized Nina Schick, a leading authority on AI and geopolitics. “Ensuring the authenticity and reliability of AI-generated content is crucial to prevent misinformation and uphold the integrity of our digital landscape.”

“Implementing AI in a socially responsible manner is critical for aligning with global sustainability goals,” stated Kelly Forbes, a distinguished expert in AI governance. “Businesses must adopt responsible and sustainable data practices to ensure that AI contributes to long-term economic growth and societal well-being. This approach not only mitigates risks but also fosters trust and accountability.”

“Advanced AI methodologies, like graph neural networks, hold immense potential for solving complex business problems,” noted Dr. Michael Bronstein, a pioneer in this field. “High-quality and well-structured data is essential for these technologies to succeed, enabling innovative applications that range from drug discovery to interpreting non-human communication and can potentially lead to transformative outcomes”

The Qlik AI Council was launched in January 2024 to provide continuous guidance and insight into the rapidly evolving AI landscape. Comprising distinguished experts in AI and ethics, the Council advises Qlik’s R&D and solutions teams, ensuring that AI innovations are both cutting-edge and ethically sound. By focusing on trustworthy, reliable, and minimally risky AI development, the Council aligns Qlik’s solutions with customer needs and broader societal impacts. Their expertise supports Qlik in delivering AI solutions that drive significant business outcomes while maintaining high levels of integrity.

The Council’s panel session at Qlik Connect 2024 delivered a critical message: data integrity is essential for successful AI adoption. Neglecting this can lead to severe operational, financial, and reputational issues. The Council members stressed that a focus on data and analytics foundations is vital for ethical AI development, public trust, sustainability, and innovative problem-solving. Businesses must prioritize data accuracy, diversity, security, and structure to harness AI’s full potential effectively.

To learn more about Qlik Connect 2024 or the Qlik AI Council, visit the website here.

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Kyndryl Threat Insights Managed Service Available Using Amazon Security Lake https://digitalitnews.com/kyndryl-threat-insights-managed-service-available-using-amazon-security-lake/ Wed, 05 Jun 2024 17:45:09 +0000 https://digitalitnews.com/?p=11010 Kyndryl revealed the availability of the Kyndryl Threat Insights Managed Service through Amazon Security Lake. This service automatically consolidates security data from an organization’s Amazon Web Services (AWS) environments, offering customers increased visibility for better identification, mitigation, and response to advanced cybersecurity threats. The announcement builds on Kyndryl’s successful collaboration with AWS, under which the [...]

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Kyndryl revealed the availability of the Kyndryl Threat Insights Managed Service through Amazon Security Lake. This service automatically consolidates security data from an organization’s Amazon Web Services (AWS) environments, offering customers increased visibility for better identification, mitigation, and response to advanced cybersecurity threats.

The announcement builds on Kyndryl’s successful collaboration with AWS, under which the companies have co-invested and co-innovated to build differentiated, scalable security and resiliency offerings. The Kyndryl Threat Insights Managed Service uses Amazon Security Lake to centralize data and apply analysis, resulting in deep insights not possible with siloed, disparate security technologies. Integrated into Kyndryl Bridge, customers benefit from a consolidated view of security risks that could negatively impact their business.

Through the service, Kyndryl provides customers with options for:

  • Enhanced cyber resilience: Using an integrated approach coupling security and resiliency improves a customer’s ability to anticipate, protect, withstand and recover from cyber incidents. Kyndryl Threat Insights Managed Service bolsters an organization’s ability to better anticipate and protect against cyber threats and business-critical operational disruptions.
  • Improved visibility and simplicity to mitigate cybersecurity risk: Mitigating risk is a key challenge as digital estates transform and grow in complexity to meet business objectives. Through the service, customers use a single pane view into their security and resiliency risks. This helps accelerate their decision-making capabilities for faster intelligence-driven threat detection and more effective and informed response.
  • Security operations, including artificial intelligence (AI) / machine learning (ML)-empowered analysis: Anomaly detection with threat intelligence enhancement, coupled with AI/ML-based analysis, allows the service to assess security data, provide insights and prioritize investigation. This results in actionable security insights that allow customers to benefit from an integrated approach for greater detection and automated response, which simultaneously enhances customers’ compliance initiatives.

“Security leaders understand that cyber incidents are inevitable, and they know it’s essential to have sufficient visibility to drive quick response,” said Michelle Weston, VP of Security & Resiliency, Kyndryl. “By joining Kyndryl’s deep cybersecurity expertise with the benefits of Amazon Security Lake, we can address the urgent need for an integrated approach to security and resilience, empowering our customers to not only anticipate and protect against threats but also to quickly withstand and recover.”

For more information about Kyndryl’s collaboration with AWS or Kyndryl Threat Insights Managed Service, please visit the website here.

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The Future of Vision AI Advanced by Pure Storage and Landing AI https://digitalitnews.com/the-future-of-vision-ai-advanced-by-pure-storage-and-landing-ai/ Wed, 05 Jun 2024 17:30:12 +0000 https://digitalitnews.com/?p=11008 Pure Storage and LandingAI revealed that Pure has made a strategic investment in LandingAI to power the future of vision AI technology. Pure Storage delivers a data storage platform that enables customers to realize the potential of AI, at any stage of the AI journey. The promise of LandingAI’s multi-modal Large Vision Model (LVM) solutions [...]

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Pure Storage and LandingAI revealed that Pure has made a strategic investment in LandingAI to power the future of vision AI technology.

Pure Storage delivers a data storage platform that enables customers to realize the potential of AI, at any stage of the AI journey. The promise of LandingAI’s multi-modal Large Vision Model (LVM) solutions will help shape the future of vision AI for the enterprises that Pure serves. 

“Enterprises will need solutions to apply generative AI to their data, which will increasingly consist of not just text, but richer image and video data as well,” said Andrew Ng, LandingAI CEO. “We are thrilled to partner with Pure Storage to meet this customer need.”

“We are excited to be investing in LandingAI, a company whose product affinity and customer synergies align closely to Pure’s,” said Rob Lee, CTO, Pure Storage. “We believe our strategic partnership with the LandingAI team, including its pioneering leaders Andrew Ng and Dan Maloney, will lead to significant AI/ML advancements for our customers.”

To learn more about the future of vision AI or Pure Storage’s Investment in LandingAI, visit the website here.

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Unified Observability Experiences Offer Customers Cohesive Experiences https://digitalitnews.com/unified-observability-experiences-offer-customers-cohesive-experiences/ Wed, 05 Jun 2024 17:30:11 +0000 https://digitalitnews.com/?p=11006 Cisco has introduced its initial innovative integrations with Splunk, a company owned by Cisco. These collaborations merge their top-notch observability technologies to expedite full-stack observability for enterprises, helping customers in providing more efficient and secure digital experiences. Throughout this journey of full-stack observability, organizations can achieve unified visibility across any environment, whether on-premises, hybrid, or [...]

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Cisco has introduced its initial innovative integrations with Splunk, a company owned by Cisco. These collaborations merge their top-notch observability technologies to expedite full-stack observability for enterprises, helping customers in providing more efficient and secure digital experiences. Throughout this journey of full-stack observability, organizations can achieve unified visibility across any environment, whether on-premises, hybrid, or multi-cloud, and across any stack. This enables them to utilize potent real-time analytics for faster, more precise detection, investigation, and response.

Building on the recent landmark acquisition, Cisco and Spunk announced new integrations including a unified observability experience for joint customers, and the introduction of Splunk Log Observer Connect for Cisco AppDynamics and Cisco AppDynamics integration with Splunk IT Service Intelligence (ITSI). Now with Cisco’s unparalleled visibility into the network and any environment, coupled with Splunk’s industry-defining log analytics and cloud native observability capabilities, customers can instrument their entire business and reduce blind spots.

New full-stack observability innovations were also announced, including a new AI Assistant for AppDynamics which delivers meaningful guidance and insights, and empowers users to make informed decisions faster and more accurately than ever before, as well as expanded AppDynamics Software-as-a-Service (SaaS) hosting on Microsoft Azure. In addition, new Advanced AI in Splunk IT Service Intelligence (ITSI) was unveiled, which leverages advanced AI and machine learning capabilities to provide IT teams more precise alerting and a more accurate view into IT health.

Through Cisco and Splunk’s new integrations and innovations, customers gain unified visibility across their entire digital footprint, including both owned and unowned networks. The observability experience helps meet customers’ unique IT environment needs by providing support for on-premises, hybrid and multi cloud environments.

“By bringing together Splunk and Cisco observability solutions, customers now have unified visibility across their entire digital footprint so they can detect, investigate and resolve problems faster to create a reliable, resilient experience for their users,” said Tom Casey, SVP and GM, Products & Technology, Splunk. “Having full control over their data helps them make more targeted, effective and smarter investments in their digital systems and services, allowing them to better leverage their entire digital footprint to attract more business and grow the company.”

Key announcements include:

A Foundation for a Unified Observability Journey

New unified experiences across Cisco and Splunk observability products enable better efficiency and accuracy in troubleshooting hybrid environments that span traditional and modern applications, as well as owned and unowned networks. The new single sign-on (SSO) credentials help simplify and streamline shared workflows between Cisco AppDynamics and Splunk, enabling customers to better access the right data. The introduction of context-aware deep linking enables Cisco AppDynamics customers to seamlessly transition to relevant logs in the Splunk Platform as part of their troubleshooting workflow, leading to heightened productivity and faster Mean Time to Resolution (MTTR) across solutions.

Support for any environment

Cisco and Splunk are delivering a standardized approach for customers to help ensure reliability across their digital estate, whether traditional applications or modern cloud-native environments. Combining Cisco AppDynamics for Application Performance Monitoring (APM) for three-tier and hybrid applications with the Splunk Observability Cloud for microservices environments, underpinned by Splunk Platform and event correlation capabilities from Splunk ITSI, customers unlock visibility across any environment and any stack. This integration includes:

Splunk Log Observer Connect for Cisco AppDynamics: Combines the power of Splunk Platform with Cisco AppDynamics APM to drive faster, in-context troubleshooting across on-prem and hybrid environments. This integration enables both SaaS and on-premises customers to seamlessly analyze relevant logs when troubleshooting application performance issues, for increased accuracy, efficiency and faster MTTR.

Cisco AppDynamics integration with Splunk Enterprise / Splunk Cloud and Splunk ITSI: Reduce alert noise, improve troubleshooting and gain exec-level visibility via integration across Cisco AppDynamics, Splunk Enterprise / Splunk Cloud and Splunk ITSI. Correlate application metrics and events from AppDynamics with other data about systems and services in Splunk Enterprise and Splunk Cloud. Group related alerts to eliminate alert storms and leverage business service monitoring to understand how IT issues impact business KPIs. With updates to the technical add-on (TA) and content pack with support for AppDynamics, Splunk customers will have access to application performance and business transaction metrics and alerts from Cisco AppDynamics to have more actionable alerts, additional application context and end-to-end visibility of IT health.

Cisco AppDynamics on Microsoft Azure: Expansion of cloud-hosted observability offerings now brings Cisco AppDynamics APM services to SaaS-hosted Microsoft Azure, fostering the support of multi-cloud strategies across new regions. The new offering enables organizations to streamline workflows, minimize cloud vendor lock-in and observe what’s most important — while maintaining compliance with industry-specific regulatory requirements.

Meaningful AI-driven insights for more informed decisions

Cisco AI Assistant for Cisco AppDynamics: Integrated into the AppDynamics Help Center, the new AI Assistant uses generative AI technology with selectable personalities that tailor responses to diverse levels of knowledge or skill sets. Users are empowered with meaningful guidance and insights to make informed, intelligent decisions faster and more accurately than ever before.

Advanced AI in Splunk IT Service Intelligence (ITSI): Leverages advanced AI and machine learning capabilities to help teams quickly and easily configure and implement dynamic, adaptive thresholds, manage and optimize configurations, and proactively surface insights into the health of ITSI knowledge objects, such as KPIs, services and entities. The Configuration Assistant in Splunk ITSI provides a centralized console that helps IT administrators maintain accurate alerting by providing insights into outdated threshold models and optimizing those with a guided remediation, helping to reduce false positive alerts.

“Now, with Cisco and Splunk, you get the strength of Cisco AppDynamics and Splunk Observability, powered by Generative AI, offering customers a comprehensive opportunity to achieve Observability for the whole enterprise,” said Stephen Elliot, Group Vice President & Analyst, IDC.

“We are proud to have Cisco as our digital partner in our comprehensive observability framework. This collaboration continues to propel our efforts to improve customer satisfaction and foster long-term loyalty,” said Dan Field, Director, Platform and Network Engineering, United Airlines.

Availability

  • Single Sign-on and Log Observer Connect for Cisco AppDynamics, part of the preview of the Unified Observability Experience, will be generally available in Q3CY24.
  • The updated Splunk TA for AppDynamics and Splunk ITSI App for Content Packs (with support for Cisco AppDynamics) will be generally available on June 14, CY24.
  • Cisco AI Assistant for Cisco AppDynamics will be generally available Q3CY24.
  • Cisco AppDynamics will be SaaS hosted on Microsoft Azure in Q3CY24.
  • The Configuration Assistant, which is a part of Advanced AI for Splunk ITSI, is generally available.

 

To learn more about how we are delivering a unified observability experience between Cisco AppDynamics and Splunk, read the executive blog here.

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SoftServe’s Master Key Accelerator Connects AWS and Pega Platforms https://digitalitnews.com/softserves-master-key-accelerator-connects-aws-and-pega-platforms/ Wed, 05 Jun 2024 17:00:39 +0000 https://digitalitnews.com/?p=10999 SoftServe has launched the “SoftServe Master Key,” the first accelerator accessible through the Amazon Web Services (AWS) Marketplace and Pegasystems (Pega), the top provider of enterprise AI and workflow automation platforms. This tool helps businesses achieve advanced automation and specialized AI and machine learning (ML) services. The Master Key accelerator will debut on June 9 [...]

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SoftServe has launched the “SoftServe Master Key,” the first accelerator accessible through the Amazon Web Services (AWS) Marketplace and Pegasystems (Pega), the top provider of enterprise AI and workflow automation platforms. This tool helps businesses achieve advanced automation and specialized AI and machine learning (ML) services. The Master Key accelerator will debut on June 9 at PegaWorld iNspire 2024 as the first in a planned series of AWS-Pega integration connectors.

Developed by working with both AWS and Pega, SoftServe’s Master Key is designed to enable clients using both companies to connect any existing Pega applications to AWS AI and ML services or other AWS solutions. Combining Pega’s workflow automation with AWS analytics and AI services automates the steps an employee typically takes to validate information as more companies move their data to AWS.

“This ‘Master Key’ is the first step to combine AWS’ and Pega’s capabilities, doubling the methods of automation and AI functionalities available to all users,” said Todd Lenox, SoftServe’s SVP of Global Alliances & Partnerships. “The key allows users to automate even more internal work, freeing additional time to focus on paramount and rewarding tasks, as well as improve the accuracy and quality of their work by accessing a breadth of specialized AI services. As the first marketplace solution available to bridge this innovation between AWS and Pega, it has the potential to generate significantly more ROI for their customers.”

Companies using Pega to create personalized customer experiences, improve productivity, simplify regulatory compliance, and accelerate revenue growth through workflow automation can achieve more using SoftServe’s Master Key to connect insights generated within their AWS environment into their existing Pega application workflows. The key essentially allows Pega developers without AWS integration expertise to securely connect their applications to a large catalog of AWS services using the AWS Signature Version 4 standard, empowering Pega application users to complete more work in less time and with fewer errors.

“Enabling our customers to more easily integrate Pega into their AWS services creates tremendous opportunity for cross-platform value creation,” said Judy Buchholz, senior vice president, global partner ecosystems at Pegasystems. “Imagine seeing a potentially significant increase in automation and business processes. This – or any result gained from improved automation – could translate into more capacity to engage with customers, deepen AI knowledge and skills, or handle other critical priorities and strategic initiatives. SoftServe’s Master Key creates a potent combination for doing more impactful work.”

As one of the inaugural AWS Partners to achieve the AWS Generative AI Competency, SoftServe adds another layer of expertise for clients to effectively use and harness the benefits of connecting automation and AI functionalities from both platforms.

SoftServe’s Master Key solution accelerator will be available via the AWS Marketplace and Pega Marketplace at the start of PegaWorld iNspire 2024, happening June 9-11 in Las Vegas. To learn more about SoftServe’s Master Key solution accelerator, visit the webpage here.

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Microsoft Copilot for Security Readiness Workshops Offered by Ontinue https://digitalitnews.com/microsoft-copilot-for-security-readiness-workshops-offered-by-ontinue/ Tue, 04 Jun 2024 17:30:00 +0000 https://digitalitnews.com/?p=10993 CISOs and their teams are inundated with claims about how artificial intelligence will change the cybersecurity landscape, and there is certainly a lot of potential. Recent reports found that 95% of respondents view AI models as vital for the success of their business, and 55% of organizations plan to adopt GenAI solutions within the next [...]

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CISOs and their teams are inundated with claims about how artificial intelligence will change the cybersecurity landscape, and there is certainly a lot of potential. Recent reports found that 95% of respondents view AI models as vital for the success of their business, and 55% of organizations plan to adopt GenAI solutions within the next year.

Ontinue announced it now offers Microsoft Copilot for Security Readiness workshops to help organizations understand how they can unlock the power of AI and get the most value from their Microsoft Security investments. 

Ontinue specializes in managed security operations tailored for Microsoft customers and its AI-powered MXDR service, ION, was built on the backbone of the Microsoft security and collaboration product portfolio. Ontinue aims to instill confidence in every organization by serving as an extension of their team, enhancing efficiencies, optimizing their investments, while strengthening their security postures. Earlier this year, Microsoft launched Microsoft Copilot for Security, a generative AI-powered assistant that empowers in-house security and IT teams to respond quickly to threats and upskill security practitioners. To help Microsoft Security customers understand how to get the most value out of Copilot for Security, Ontinue is offering Microsoft Copilot for Security Readiness workshops.  

“When an organization decides to implement AI-based technologies and services, most lack the expertise and therefore struggle to develop strategies and governance for the effective, safe implementation and usage of these offerings,” said Dave Gruber, Principal Analyst at ESG. “This is why finding the right Managed Security partner is so important, as they can help accelerate development and implementation of governance and security controls needed to ensure AI investments are secured and operationalized effectively.”  

The Microsoft Copilot for Security Readiness workshop is designed for Security Operations teams who are looking for guidance on implementing Copilot for Security securely and responsibly within their organization. The workshop offers:

  • A definitive understanding of whether Copilot for Security is right for your organization 
  • A solid understanding of how to use Copilot for Security to address your core use cases  
  • Copilot for Security Ninja certification preparation for all workshop attendees
  • A best-practice blueprint for the secure and responsible implementation of Copilot for Security

 

“Gen-AI is a key consideration for many organizations, and those already invested in Microsoft security are naturally intrigued by the potential benefits of Copilot for Security. At Ontinue, we see ourselves as an extension of our customers’ teams, and we’re happy to now offer this new workshop to help organizations maximize their security investments,” said Daniel Morris, Director of Consulting Services at Ontinue. “Copilot for Security makes in-house security teams faster and more efficient, and in conjunction with Ontinue’s ION MXDR service, we help organizations ensure around-the-clock protection while also increasing overall security program maturity, efficacy and scalability.” 

For more information about Ontinue’s Microsoft Copilot for Security Readiness workshops, including dates and registration information please visit the website here.

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