IoT – Digital IT News https://digitalitnews.com IT news, trends and viewpoints for a digital world Tue, 04 Jun 2024 18:36:59 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.15 IGEL Advances in OT and IoT by Integrating LG’s Large-Screen Digital Displays https://digitalitnews.com/igel-advances-in-ot-and-iot-by-integrating-lgs-large-screen-digital-displays/ Tue, 04 Jun 2024 14:00:44 +0000 https://digitalitnews.com/?p=10980 IGEL has announced its goal to provide a secure, seamless, and engaging digital experience on commercial large-screen digital displays from LG Business Solutions. This enhanced strategic collaboration with LG Electronics extends beyond the well-known LG thin-client devices powered by IGEL OS, marking IGEL’s expansion into the operational technology (OT) and Internet of Things (IoT) sectors. [...]

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IGEL has announced its goal to provide a secure, seamless, and engaging digital experience on commercial large-screen digital displays from LG Business Solutions. This enhanced strategic collaboration with LG Electronics extends beyond the well-known LG thin-client devices powered by IGEL OS, marking IGEL’s expansion into the operational technology (OT) and Internet of Things (IoT) sectors.

The new LG initiative for large-screen digital displays, initially targeting healthcare facilities, will leverage the IGEL Preventative Security Model™ to help minimize the attack vectors. Using a secure Linux operating system, the IGEL OS delivers a solid Zero Trust foundational approach to IT security. With the IGEL OS, customers across various industries and sectors will be able to securely and effortlessly manage content on a variety of LG large-screen digital displays.

“LG’s commercial display solutions are revolutionizing how organizations manage, process and communicate information to the masses in various vertical markets,” said Jim Airdo, Senior Vice President of Strategic Alliances, IGEL. “Our expanded strategic collaboration opens doors for customers from health care and ultimately other industries, empowering them to create seamless digital environments that captivate and inform audiences, essentially without risk or compromise.”

“Over the years, our mutual customers and partners have reaped the rewards of our collaboration, enjoying enhanced flexibility for their cloud-enabled digital workspaces,” said Michael Kosla, senior vice president, LG Business Solutions USA. “Now, IGEL’s expansion into the operational technology market takes their secure, engaging digital experience to large-screen LG commercial displays for the first time.”

At the heart of the IGEL-LG collaboration is a shared dedication to enhancing the customer experience. IGEL’s cloud-based software solution will allow users in the health care market to access many cloud solutions tailored for LG digital signage, interactive displays and video walls, all within a user-friendly management environment.

For more information on using IGEL OS with LG devices including large-screen digital displays, visit the website here.

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AT&T and Cisco Simplify 5G FWA Deployment for Businesses https://digitalitnews.com/att-and-cisco-simplify-5g-fwa-deployment-for-businesses/ Thu, 30 May 2024 19:00:22 +0000 https://digitalitnews.com/?p=10952 Cisco and AT&T have unveiled a sophisticated digital purchasing platform designed to streamline and expedite the process for businesses to leverage 5G Fixed Wireless Access (FWA). This initiative enhances operational efficiency and provides seamless access to advanced 5G FWA capabilities, empowering businesses to rapidly integrate cutting-edge wireless technology into their infrastructure. For businesses looking to [...]

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Cisco and AT&T have unveiled a sophisticated digital purchasing platform designed to streamline and expedite the process for businesses to leverage 5G Fixed Wireless Access (FWA). This initiative enhances operational efficiency and provides seamless access to advanced 5G FWA capabilities, empowering businesses to rapidly integrate cutting-edge wireless technology into their infrastructure.

For businesses looking to quickly extend connectivity across diverse campus and branch office environments, Cisco’s newest line of cellular gateways, the Meraki MG52 and MG52E, are the first true-5G, Standalone (SA) capable, discreet FWA devices to offer cloud-managed eSIM technology powered by Cisco IoT Control Center. Available this summer, the new devices are paired exclusively with an integrated wireless WAN service experience and zero-touch, instant-on provisioning from AT&T, customers can simply plug the device into power and provision AT&T’s 5G connectivity through the Cisco Meraki dashboard.

The new Cisco cloud-managed FWA devices can scale robust, always-on, highly secure 5G connected experiences nationwide* making it simpler for businesses to take advantage of:

  • Increased operational efficiency with scalable and flexible management
  • Minimized downtime and disruptions with seamless, resilient network performance
  • Greater return on investment with long-lasting, durably designed FWA devices
  • Flexibility to deploy in difficult-to-reach locations
  • Ability to deploy branch sites within minutes with instant-on, built-in AT&T 5G connectivity

 

With a complimentary 30-day introductory period, businesses can reduce deployment times for branch connectivity through self-service purchasing of AT&T data plans directly from the Cisco Meraki dashboard. Instant-on data from AT&T will also allow for immediate provisioning of full-stack Cisco networks to accelerate “day zero” operations.

“Together with Cisco, we are making it faster and easier than ever for companies to reimagine their networks and conduct business with next-level connectivity,” said Mike Troiano, Senior Vice President, Product and Pricing, AT&T Business. “This offer is yet another way we are demonstrating our commitment to simplifying business challenges and enhancing the end user experience.”

“As businesses continue to digitize their operations and connect more people, places, and things to the network, digital resiliency will continue to rise in importance,” said Jonathan Davidson, Executive Vice President and General Manager, Cisco Networking. “AT&T and Cisco share a vision to help businesses simplify operations so they can spend less time worrying about connectivity and security and focus on delivering unified experiences their customers can rely on.”

AT&T FWA is available nationwide. Instant-on, zero-touch provisioning is limited to USA and select countries. To learn more about Cisco 5G FWA, visit the website here.

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Secure Voice-Based Patent for Device Unlocking Granted to ID R&D https://digitalitnews.com/secure-voice-based-patent-for-device-unlocking-granted-to-id-rd/ Thu, 23 May 2024 17:00:21 +0000 https://digitalitnews.com/?p=10913 ID R&D, a Mitek Systems company and a leader in AI-driven biometric solutions, is excited to announce that the United States Patent and Trademark Office has issued a new patent for their Method and Device for Unlocking a User Device by Voice (US 11,941,097 B2). This patent represents a major achievement in their mission to [...]

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ID R&D, a Mitek Systems company and a leader in AI-driven biometric solutions, is excited to announce that the United States Patent and Trademark Office has issued a new patent for their Method and Device for Unlocking a User Device by Voice (US 11,941,097 B2). This patent represents a major achievement in their mission to enhance human-computer interaction, demonstrating their team’s dedication to excellence and solidifying their leading position in voice authentication technology.

The role of voice as an interface for a variety of IOT and “smart” devices is expected to grow at a compound annual growth rate (CAGR) of 21.3% from 2023 to 2030, fueled by the emergence of Generative-AI and Large Language Models (LLMs). According to the Federal Trade Commission (FTC), evidence already exists that the same Gen-AI technology that is creating opportunities is also being used to create deepfakes and voice clones to facilitate imposter scams, extortion, and financial fraud. This latest patent from ID R&D’s integrates voice biometrics with anti-spoofing measures for keywords and short requests, ensuring secure voice-based access to mobile devices, ­­­­­ smart devices and other IOT technology, as defense against Gen-AI-related fraud.

The patent introduces a technology that uses advanced neural networks to protect personal data on devices by verifying if a voice matches the authorized user’s detailed voice characteristics. It also detects if the voice is real or fake, ensuring only genuine users can access their information. Beyond its role in device security, the patented technology opens avenues for secure voice-based interactions across a diverse pool of applications. Users can unlock and manage IoT devices within their homes, enhance vehicle security through hands-free operation, and activate personalized settings in smart environments like connected offices or homes.

“As a founder and biometrics veteran, I recognize that innovative technology is crucial for streamlining user experience and providing robust protection against fraud and unauthorized access, particularly in the voice domain,” said Alexey Khitrov, President of ID R&D. “By harnessing the inherent simplicity of voice control, we ensure secure access across a multitude of devices, including smartphones, PCs, and smart home systems. This positions ID R&D as a leader in the innovation of voice security.”

To learn more about ID R&D’s secure voice-based patent, visit the website here.

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EIS, Enterprise Intelligence Services, Advanced with DXC Technology https://digitalitnews.com/eis-enterprise-intelligence-services-advanced-with-dxc-technology/ Mon, 20 May 2024 17:00:18 +0000 https://digitalitnews.com/?p=10880 DXC Technology is excited to reveal a partnership with Dell Technologies aimed at enhancing Enterprise Intelligence Services (EIS). This collaboration represents a major advancement in utilizing advanced technologies like AI, machine learning, data analytics, and intelligent automation to transform data into a more holistic view of the enterprise. The EIS architecture built on the Dell [...]

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DXC Technology is excited to reveal a partnership with Dell Technologies aimed at enhancing Enterprise Intelligence Services (EIS). This collaboration represents a major advancement in utilizing advanced technologies like AI, machine learning, data analytics, and intelligent automation to transform data into a more holistic view of the enterprise.

The EIS architecture built on the Dell Validated Design for Generative AI with NVIDIA for Model Customization focuses on harnessing advanced technologies to empower organizations to make data-driven decisions, enhance customer experiences, and optimize operational efficiency. At its core, EIS aims to build a robust AI foundation to drive future enterprise initiatives and enable proactive decision-making based on real-time insights.

Through DXC, the convergence of key technologies is made possible such as data management, business intelligence (BI), AI, IoT, and cloud computing to extract actionable insights from vast data sets. This will enable real-time analytics, predictive modeling, and anticipation of market trends, providing organizations with a competitive edge.

“The step change in technological evolution today is that machines can understand and interact in human language. Machines already could sense the world around us and thus have the ability now to be an expert at almost any task,” said Sunil Menon, Global Leader of DXC’s Data & AI business. “This means that AI will be embedded in all aspects of an enterprise, from product development, personalized customer experience to operations, regulatory and finance. The challenge is that AI needs variety of quality, secure and ethical data to achieve this goal, and data is hard. AI needs data and data needs AI. By integrating AI as the foundation of DXC’s Enterprise Intelligence System, AI will permeate all aspects of the business, ensuring that every operational facet and customer interaction is enhanced by intelligence and foresight.”

The collaboration will enable DXC to build a robust AI foundation, serving as the primary layer for future enterprise initiatives. This foundation will facilitate data-driven decision-making, help understand market trends, enhance customer experiences, and optimize operational efficiency.

Incorporating advanced technologies, DXC aims to address the high failure rate of traditional data warehouse projects while handling the growing complexity and volume of business data more effectively, ensuring the success of data-driven initiatives.

To learn more about how DXC Technology advances Enterprise Intelligence Services, EIS, visit the website here.

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Exposing the Exploited Uncovers a Host of Exploited Vulnerabilities https://digitalitnews.com/exposing-the-exploited-uncovers-a-host-of-exploited-vulnerabilities/ Thu, 09 May 2024 15:00:37 +0000 https://digitalitnews.com/?p=10764 During the RSA Conference 2024, Forescout Technologies Inc. presented new findings titled “Exposing the Exploited.” This research delves into a range of vulnerabilities that have been exploited but were not included in the CISA KEV catalog, which is widely relied upon as a primary source of information on actively exploited vulnerabilities. “Exposing the Exploited” illustrates [...]

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During the RSA Conference 2024, Forescout Technologies Inc. presented new findings titled “Exposing the Exploited.” This research delves into a range of vulnerabilities that have been exploited but were not included in the CISA KEV catalog, which is widely relied upon as a primary source of information on actively exploited vulnerabilities. “Exposing the Exploited” illustrates how depending too heavily on outdated information repositories and standard guidelines significantly diminishes the comprehensive understanding of the worldwide threat landscape. The investigation was carried out by Forescout Research – Vedere Labs, a distinguished international team dedicated to identifying vulnerabilities and threats targeting critical infrastructure.

“Vulnerabilities are being found, weaponized, and exploited in the wild faster than ever before, with 97 0-days exploited in 2023 and already 27 this year,” said Elisa Costante, VP of Research, Forescout Research – Vedere Labs. “Current methodologies for cataloging issues such as MITRE’s Common Vulnerabilities and Exposures (CVE) system and NIST’s National Vulnerability Database (NVD) are critical tools but have significant limitations. This research shows that even FIRST’s Common Vulnerability Scoring System (CVSS), the Exploit Prediction Scoring System (EPSS) and CISA’s Known Exploited Vulnerabilities (KEV) should not be used exclusively.”

Forescout researchers found a significant increase in unrecognized exploited vulnerabilities in the wild with no CVE identifiers and CVSS scores. The top findings include:

  1. Vulnerabilities without a CVE are growing. Forescout recently found 90,000 vulnerabilities without a CVE ID and this number is increasing every year. 44% of the vulnerabilities without a CVE ID can be used to gain access to a system and 37% have either high or critical severity.
  2. No database captured everything. 2,087 distinct exploited vulnerabilities were identified across four databases, but no database alone contained all the information. CISA-KEV had 1,055 (50%) of the total. 968 exploited vulnerabilities (47%) are seen in only one database and only 90 (4%) are seen in all four.
  3. Customer networks showed thousands of affected devices. The devices were affected by 28 vulnerabilities in our catalog (VL-KEV) and were not tracked by the CISA KEV list. Most of these devices were uninterruptible power supplies (UPSs), computers, printers, infusion pumps, and network equipment.
  4. Most exploited vulnerabilities had either high (44%) or critical (39%) severity. The most common root causes of exploited vulnerabilities were OS command injections, path traversals, improper input validation and out-of-bounds write.
  5. The most common targets were web applications, operating systems and routers. OT and IoT devices were the fifth most common target. The most exploited OT and IoT devices were Network Attached Storage (NAS), IP cameras, building automation devices, and VoIP equipment.

The rapid increase in vulnerabilities being discovered and exploited by malicious actors underscores the need for a new approach to prioritization. While the CISA KEV list is a valuable resource and the most recognized catalog for exploited vulnerabilities, it does have certain limitations. Our analysis reveals that the CISA KEV catalog is not exhaustive — we have observed exploited vulnerabilities in the wild that are absent from this catalog. Additionally, crucial details on how these vulnerabilities are exploited, such as modus operandi, tactics, techniques, and procedures (TTPs), and associated indicators of compromise (IoCs), are often missing. Therefore, organizations should rely on multiple sources to enhance their preparedness.

To learn more about the uncovering the hosts of exploited vulnerabilities by Forescout research released in “Exposing the Exploited” here.

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How Forescout Research Works

Forescout Research employs its Adversary Engagement Environment (AEE) to conduct analysis, leveraging a blend of real and simulated connected devices. This dynamic environment functions as a robust tool, enabling the pinpointing of incidents and the identification of intricate threat actor patterns at a granular level. The overarching objective is to elevate responses to complex critical infrastructure attacks by leveraging the detailed insights and understanding derived from this specialized deception environment. The AEE is maintained by Vedere Labs, a leading global team dedicated to uncovering vulnerabilities in and threats to critical infrastructure. Forescout products directly leverage this research, which is also shared openly with vendors, agencies, and other researchers.

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LG CreateBoard and IGEL Spearhead a Digital Signage Revolution https://digitalitnews.com/lg-createboard-and-igel-spearhead-a-digital-signage-revolution/ Wed, 01 May 2024 15:00:38 +0000 https://digitalitnews.com/?p=10697 During IGEL DISRUPT 24, IGEL revealed an expanded collaboration with LG Electronics, aimed at providing cutting-edge commercial digital display solutions utilizing IGEL OS. This marks IGEL’s initial venture into the operational technology (OT) and Internet of Things (IoT) sector. The new LG digital display solutions are based on the solid foundation of the LG CreateBoard. [...]

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During IGEL DISRUPT 24, IGEL revealed an expanded collaboration with LG Electronics, aimed at providing cutting-edge commercial digital display solutions utilizing IGEL OS. This marks IGEL’s initial venture into the operational technology (OT) and Internet of Things (IoT) sector. The new LG digital display solutions are based on the solid foundation of the LG CreateBoard.

 The LG CreateBoard was made for modern education and business, letting users stay connected by easily sending files to linked devices. This versatile smart board offers a precise multi-touch screen, smart viewing, white board software and management software and tools.

The new digital display solutions leverage the IGEL Preventative Security Model™ to help minimize the attack vectors of digital display devices. Using a secure Linux operating system, IGEL OS delivers a solid Zero Trust foundational approach to IT security for this new generation of LG CreateBoard technology solutions. As a result, LG commercial displays and digital signage solutions, featuring integrated IGEL OS, are easier to manage, protect and control for a more secure OT and IoT experience.

“LG’s innovative digital signage solutions are revolutionizing how organizations manage, process and communicate information to the masses within several different vertical markets,” said Jim Airdo, Senior Vice President of Strategic Alliances, IGEL. “Together, our strategic collaboration opens doors for customers across a range of industries, empowering them to create seamless digital environments that captivate and inform audiences without risk or compromise.”

“This new collaboration marks another milestone in our longstanding partnership with IGEL,” said Nicolas Min, Senior Vice President at LG Business Solutions USA. “It builds on our partnership which has proven its success through the support and trust of our mutual customers and partners who, over the years, have reaped the rewards of our collaboration, enjoying enhanced flexibility for their cloud-enabled digital workspaces.”

At the heart of the LG and IGEL partnership lies a shared dedication to enhancing the customer experience. With IGEL’s cloud-based software solution, IGEL has further streamlined the management of LG’s state-of-the-art displays. Through the integrated IGEL Cloud platform, users access many cloud solutions tailored for LG digital signage, interactive displays, video walls, and commercial TVs, all within a user-friendly management environment. This integration enables organizations to explore, subscribe to, and effortlessly manage LG’s advanced display solutions, ensuring a seamless, secure and engaging digital experience for all.

For more information on using IGEL OS with LG CreateBoard and other devices, visit the website here.

The new LG digital display Solutions, powered by IGEL OS, are being featured this week during IGEL DISRUPT 24, the industry’s largest EUC event taking place April 29 through May 1 in Miami, Fla.

IGEL DISRUPT 24 is sponsored by Microsoft, HP, LG Business Solutions, Lenovo, Citrix and the EUC Division of Broadcom as well as dozens of other IGEL Ready partners.

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Delta Unveils Solutions for Smart Factory Automation and e-Mobility https://digitalitnews.com/delta-unveils-solutions-for-smart-factory-automation-and-e-mobility/ Thu, 25 Apr 2024 17:00:08 +0000 https://digitalitnews.com/?p=10665 At Hannover Messe 2024, Delta is unveiling its unique capabilities aimed at promoting smart manufacturing and sustainable cities under the theme “Realizing an Intelligent, Sustainable, and Connected World.” The exhibition highlights a new generation of collaborative robots (cobots) tailored for smart factory automation applications, along with a new 500kW DC ultra-fast charger suitable for both [...]

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At Hannover Messe 2024, Delta is unveiling its unique capabilities aimed at promoting smart manufacturing and sustainable cities under the theme “Realizing an Intelligent, Sustainable, and Connected World.” The exhibition highlights a new generation of collaborative robots (cobots) tailored for smart factory automation applications, along with a new 500kW DC ultra-fast charger suitable for both conventional and heavy-duty electric vehicles (EVs).

At today’s press conference, Dalip Sharma, President and General Manager of Delta Electronics EMEA Region, said, “Delta’s dedication to sustainability is intricately woven into our innovative solutions and business model, mirroring Europe’s net-zero endeavors. Moreover, our proactive sustainability measures, such as our Internal Carbon Pricing system, have been crucial for Delta’s factories, R&D centers, and offices in EMEA to achieve RE100 in 2023. We are also proud to demonstrate our new factory digital twin, developed on the NVIDIA  OmniverseTM platform, for our smart production demo lines.”

Across the approximately 400-square-meter Delta booth, visitors will engage on a journey into the world of intelligent infrastructure across three sectors: Intelligent Industry, Smart Energy Infrastructure, and ICT Infrastructure.

Transformation to Smart Factory

Michael Mayer-Rosa, Senior Director, Industrial Automation Business Group at Delta Electronics EMEA Region, said, “Leveraging our deep-rooted expertise in machine, process, and factory automation, we’re honored to unveil Delta’s D-Bot series cobots at Hannover Messe 2024.” Delta’s cobots are engineered for swift deployment and straightforward operation, offering plug-and-play functionality alongside intuitive programming. This innovation significantly bolsters Delta’s capabilities in smart factory automation, directly catering to the industry’s urgent requirements for adaptability and efficiency. Furthermore, the cobot portfolio boasts payload capacities up to 30 kg, reach spans as long as 1800 mm, and compatibility with EtherCAT, CODESYS, and Modbus to ensure optimal levels of precision, in applications such as pick & place, palletizing, and welding.

Just last month, Delta joined NVIDIA GTC, a global AI conference. With a digital twin developed on NVIDIA Omniverse, Delta simplified the simulation process of tray and object detection on a demo robotic line by consolidating the 3D data of diverse equipment. The result on the demo line was an increase in the synthetic data generation capabilities. The solution saves time to plan and optimize factory operations before actual production starts.

Energy Transition for Grid Challenges

Delta supports the world’s current energy transition with its comprehensive Smart Energy Infrastructure solutions, including PV inverters, energy storage systems, a variety of AC and DC EV chargers, and an advanced EV Charging Management System. At Hannover Messe, the Company is demonstrating a fast-charging station application, including the brand new 500kW DC heavy-duty EV charger, the UFC 500, designed for fleet and public charging, and the DeltaGrid® EVM. This integration, complemented by Delta’s smart energy solutions, illustrates the Company’s commitment to alleviating grid stress from the fast-growing demand for fast EV charging.

Strong Information & Communications Infrastructure in the Age of Digital Transformation

At Hannover, Delta is also showcasing its readiness to be the partner in establishing a solid information & communications infrastructure, featuring complete ICT solutions, from prefabricated to edge data centers, and 5G telecommunication infrastructure, all designed for optimal efficiency, reliability, and scalability. These solutions are enabling higher energy efficiency and productivity in critical applications in the era of IIoT and digital transformation.

Discover Delta’s innovations at Hannover Messe 2024

Delta invites visitors to explore its latest technologies and solutions from 22 to 26 April in Hall 11, Stand C05. Media representatives unable to attend the press conference this afternoon can still arrange interviews with Delta during the trade fair. For more information about Delta’s participation in Hannover Messe 2024 and its smart innovative solutions, visit the website here.

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Hospitality Industry Receives AI-Driven Solutions with Ruckus Networks https://digitalitnews.com/hospitality-industry-receives-ai-driven-solutions-with-ruckus-networks/ Wed, 17 Apr 2024 18:00:38 +0000 https://digitalitnews.com/?p=10597 CommScope introduced a new suite of RUCKUS Networks solutions tailored to enhance operational efficiency, sustainability, and brand loyalty within the hospitality industry, available for immediate implementation. The turn-key suite builds on RUCKUS Networks’ worldwide leadership in hotel Wi-Fi®—offering solutions that work in harmony to deliver personalized and elevated guest experiences across hospitality industry brands and [...]

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CommScope introduced a new suite of RUCKUS Networks solutions tailored to enhance operational efficiency, sustainability, and brand loyalty within the hospitality industry, available for immediate implementation.

The turn-key suite builds on RUCKUS Networks’ worldwide leadership in hotel Wi-Fi®—offering solutions that work in harmony to deliver personalized and elevated guest experiences across hospitality industry brands and locations. It features the latest AI-driven Wi-Fi 7 solutions for providing the latest high-performance services, and simplifies technology deployment at scale, using AI-driven cloud-based management and assurance to drive operational efficiency across owners, service providers, integrators, and IT managers at properties.

“Loews Hotels is a family-owned brand of 26 luxury hotels and resorts that’s obsessed with delivering the most amazing experience to every guest,” stated Clayton Melson, Senior Communications Manager, Loews Hotels at Universal Orlando. “We’re continuously optimizing our network using recommendations made by RUCKUS AI. We’ve deployed AI-driven RUCKUS wired and Wi-Fi solutions throughout our properties to tailor each guest’s connectivity experience to perfection. With RUCKUS AI, we’ve significantly improved our IT efficiency by reducing mean time to identification (MTTI) by 80% and mean time to resolution (MTTR) by 70%. From proactive network management to personalized bandwidth allocation, our AI-driven approach ensures that every guest is delighted.”

The suite delivers the purpose-built features that are specific to the hospitality industry and tailored to the needs of the various hospitality stakeholders including:

  • Identity-based differentiated experiences: Depending on their loyalty level as per the property management system (PMS), a guest could be offered certain rewards or benefits without any extra charge, i.e., premium Wi-Fi connectivity for specified status or higher-level guests.
  • Brand Compliance RUCKUS One™ Hospitality Edition provides a suite of features that deliver 360-degree brand report cards covering brand specific policy compliance, network health and guest experience.
  • Industry-aligned License Management: Ownership and on-going management of licenses as it relates to the industry. Licenses are owned by property/ownership groups. Licenses are handled accordingly when property/ownership group change brand and/or LSP/Integrators.

 

“We are proud that our customer complaints around Wi-Fi disruptions have reduced by 90% since relying on RUCKUS AI. Praise and formal surveys indicate an overall increase in guest satisfaction around excellent Wi-Fi connectivity across our entire property throughout guests’ stays,” noted Miguel Fonseca, IT Systems Manager, Royal Garden Hotel. He further added, “With RUCKUS AI, approximate calculation suggests that our cost to handle an incident has reduced by 75%. RUCKUS AI offers us recommendations to continuously optimize our network, something we used to do on an ad-hoc basis. RUCKUS AI has truly enabled us to deliver a ROYAL experience.”

Joseph Martin, Vice President, Product Management for Single Digits Inc., commented, “RUCKUS Solutions have empowered us to provide innovative services that delight hotel guests and enhance their brand loyalty. The hospitality-focused RUCKUS AI platform has given us detailed visibility, with a primary goal of ensuring amazing guest experiences across all managed properties while also streamlining our operations. In numerous instances, RUCKUS’s AI technology has enabled us to proactively address issues, eliminating the necessity for helpdesk tickets.”

The RUCKUS Networks hospitality suite features the following solutions:

  • RUCKUS One Hospitality Edition: AI-driven, Converged Network Assurance and Business Intelligence platform tailored to the hospitality industry that helps to drive global brand standards and increase brand loyalty. For example, when guests are greeted with a room set to their portfolio preferences, it results in increased brand loyalty.
  • RUCKUS® Wi-Fi 7 Solutions: including the high-performance R770 Access Point and the new R670 Access Point—RUCKUS’ first AI driven Wi-Fi 7 AP for mainstream deployments.
  • RUCKUS AI™delivering robust service assurance for IT and business intelligence to hospitality organizations.
  • Hospitality Gateway by RUCKUS Networks: WAN gateway enabling simple and affordable deployment of a unified hospitality services solution—delivering features that maximize revenue, increase guest loyalty, provide actionable user information, and improve property-wide employee efficiency.
  • RUCKUS IoT Suite: empowering the hospitality industry to deliver exceptional guest experiences, improve operational efficiency, enhance staff productivity, safety and security and thus remain competitive in a rapidly evolving market.

 

“The RUCKUS suite of hospitality solutions is purpose driven to meet two of the biggest needs in the hospitality industry: improving brand loyalty and operational efficiency,” stated Bart Giordano, SVP and president, Networking, Intelligent Cellular & Security Solutions, CommScope. “We’ve leveraged AI, Wi-Fi 7, and our proven cloud-native network management and assurance solutions to make it easier than ever to deliver amazing guest experiences; scale that experience across services, brands, and locations; and create new efficiencies that span the entire value delivery chain. In other words, it’s never been easier or more cost-effective to deliver and maintain the best digital hospitality experiences.”

For more information on the RUCKUS Networks suite of solutions for the hospitality industry, please visit the RUCKUS Networks website.

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State of Connectivity 2024 Reveals Utilization of 5G to Expand Business https://digitalitnews.com/state-of-connectivity-2024-reveals-utilization-of-5g-to-expand-business/ Fri, 12 Apr 2024 13:00:21 +0000 https://digitalitnews.com/?p=10557 Cradlepoint unveiled the State of Connectivity 2024, an annual worldwide research report exploring the business implications of connectivity. Conducted in collaboration with Censuswide, the report surveyed 1,003 decision-makers from various industries in the United States. It revealed a growing trend among businesses to utilize 5G to combat frequent wired network outages, enable innovative technologies like [...]

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Cradlepoint unveiled the State of Connectivity 2024, an annual worldwide research report exploring the business implications of connectivity. Conducted in collaboration with Censuswide, the report surveyed 1,003 decision-makers from various industries in the United States. It revealed a growing trend among businesses to utilize 5G to combat frequent wired network outages, enable innovative technologies like AI and Industrial IoT, adapt to evolving cybersecurity threats, and achieve sustainability objectives.

Most notably, investing in cellular connectivity is proving to be a strategic business decision to combat the volatility and constraints of wired connectivity while matching the demands of rapid digitalization. The State of Connectivity 2024 report found that lapses in wired connectivity are resulting in costly downtime. In fact, more than half of technology decision makers (54%) estimated their organizations face 1-2 hours of connectivity downtime a week due to network failure, and over one third of firms (34%), experienced as much as 3-4 hours per week of connectivity downtime. While utilizing cellular as failover connectivity is effective in promoting networking resiliency, it can be even more beneficial as a primary connectivity source, with cellular networks enabling 99.99% of network uptime.

Despite the proven benefits of 5G and government incentives, the survey revealed that many firms still face barriers to 5G adoption. A third (33%) of technology decision makers cite a lack of skills necessary to adopt the technology, while others feel unsure about the security implications across their organizations (31%). Additionally, certain organizations are worried about cost (32%) or struggling to see a clear return on investment (29%).

Part of addressing business continuity concerns, leaders are also prioritizing network security. With business leaders reporting that their organizations have fallen victim to phishing attacks, ransomware and stolen credentials in the previous year, addressing security is a top priority in 2024. In fact, 49% of businesses said they have been subject to a network security attack in the last 12 months. Of those that were the target of a network security attack, company data was most frequently targeted (42%), with 35% of executives saying these security breaches usually result in data loss. As more organizations seek to realize the benefits of an expanded edge, reliable security options are essential to match the growing scale of their network. This is why, according to the report, organizations are leaning into security solutions that have Secure Access Service Edge (SASE) and zero trust principles.

According to the report, sustainability is identified as a priority for businesses across the U.S. as it streamlines workflows and saves operational costs. Sixty-eight percent of technology decision makers believe sustainability plays a key role in their company’s short-term and long-term goals, and more importantly, it is seen as a vehicle to improve revenues (65.8%). To accomplish this, 65% of executives agree that their business needs smart facilities that incorporate IoT and connected devices to operate more efficiently and sustainably. U.S. businesses are on the right path, with 84.2% of those surveyed revealing they use IoT devices across their business. Moreover, in addition to cellular networks (29%) and equipment sensors (38%), executives are planning to invest in technologies like AI/ML (38.3%) to reduce waste and make their facilities more efficient.

“These findings reinforce the urgency for enterprises to prioritize resilient and secure network connectivity as industries across the U.S. navigate uncertain economic climates, emerging technology, advanced threat landscapes, changing consumer demands and talent shortages,” said Donna Johnson, CMO at Cradlepoint. “The data also confirms that 5G’s prevalence in the enterprise is resulting in a positive impact on sustainability goals as we work to reach net zero emissions, prioritize network security, and eliminate downtime so operations can increase at scale.”

“Organizations are seeing the powerful combination of 5G connectivity, generative AI, and IoT in real time. To keep up with the speed of innovation, investments in the right network approach are crucial to remove complexities, direct certain traffic, and protect sensitive company data,” said Johnson. “Controllable, scalable and secure networks for critical business functions come with strategic 5G adoption.”

The full Cradlepoint State of Connectivity 2024 Report United States can be found here.

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Nozomi Networks Partners with Yokogawa to Deliver OT and IoT Security Services https://digitalitnews.com/nozomi-networks-partners-with-yokogawa-to-deliver-ot-and-iot-security-services/ Wed, 27 Mar 2024 21:00:40 +0000 https://digitalitnews.com/?p=10445 Nozomi Networks Inc. has expanded its collaboration with Yokogawa Electric Corporation to meet the worldwide need for managed security services tailored to address the specific cybersecurity demands of process manufacturers in both operational technology (OT) and Internet of Things (IoT) environments. As part of Yokogawa’s OpreX Managed Services, customers globally will have access to Nozomi [...]

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Nozomi Networks Inc. has expanded its collaboration with Yokogawa Electric Corporation to meet the worldwide need for managed security services tailored to address the specific cybersecurity demands of process manufacturers in both operational technology (OT) and Internet of Things (IoT) environments. As part of Yokogawa’s OpreX Managed Services, customers globally will have access to Nozomi Networks’ advanced solutions for OT and IoT visibility, network monitoring, and threat detection. Additionally, Yokogawa will distribute standalone solutions from Nozomi Networks to customers who prefer to manage their security initiatives internally.

“With Nozomi Networks, our customers have access to the industry’s best OT and IoT network monitoring and threat detection fully supported by Yokogawa’s Managed Services,” said Katsunori Iijima, General Manager of Cybersecurity Management at Yokogawa Electric. “We’re pleased to extend a very successful relationship we started several years ago in Europe. By partnering with Nozomi, we are able to rapidly deliver deep OT and IoT security expertise, using battle-tested solutions that our customers are demanding.”

“We are excited to strengthen our relationship with Yokogawa to help more organizations meet their growing need for critical OT and IoT cybersecurity solutions,” said Chet Namboodri, Nozomi Networks Senior Vice President of Global Partner Sales and Development. “With an established track record of collaboration in the process industries sector, we firmly believe this partnership accelerates our joint mission to help protect process automation assets and networks around the world from compromise.”

Recognized as the market leader in OT and IoT security, Nozomi Networks is valued for superior operational visibility, advanced OT and IoT threat detection and strength across deployments. Nozomi Networks solutions support more than 102 million devices in thousands of installations across energy, manufacturing, mining, transportation, utilities, building automation, smart cities and critical infrastructure. Launched in August 2021, Nozomi Networks’ MSSP Partner Program is the industry’s first complete program for OT and IoT managed security services. The program fully equips MSSPs with Nozomi Networks’ award-winning OT and IoT cybersecurity solutions, expertise and selling resources. Customers gain the flexibility and maximum value they need when it comes to strengthening their OT and IoT security postures while balancing resource requirements.

As industrial organizations embrace an increasingly connected world, they must also prepare to defend against a growing number of digital threats and vulnerabilities. Manufacturers must be vigilant and able to quickly detect and respond to cyber security threats. Yokogawa is continuously investing in secure products, solutions, programs, organizations, services and managed services as part of its commitment to quality, safety, security, reliability and sustainability, with highly competent and experienced resources worldwide. Such expertise not only ensures high-level protection during project design and implementation but is also inherent within Yokogawa’s highly adaptable lifecycle service and support business, ensuring ongoing safe and secure operations.

For more information about Nozomi Networks OT & IoT managed security services, visit the website here.

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